Use your own domain (like app.yourdomain.com
) to access the Meet Alfred platform—perfect for keeping your brand front and center.
🔐 This feature is available on the Teams plan and can only be activated by the Account Owner.
🛠️ You’ll need basic to intermediate DNS knowledge (or help from your IT person or domain provider).
To access the White Label feature, simply go "Teams" > 'White Label'.
To get started, click the “Contact Support” button in the Custom Domain section of your White Label settings. Our team will activate the feature for you and explain everything you need to know before setup.
How It Works
By adding a custom domain (CNAME), you can replace app.meetalfred.com
with your own branded URL. This applies to logins for you, your team, and clients.
Example:
Once activated, your new login URL will change from app.meetalfred.com
to something like portal.yourcompany.com
.
This means your team and clients will access a fully branded version of the Meet Alfred app.
⚠️ A Quick Heads-Up: Some Features Aren’t Available on Custom Domains
Due to restrictions from platforms like Twitter, Facebook, and Zapier, those integrations won’t work directly from your custom domain. These platforms don’t allow white labeling of their login/authentication processes.
However, you can still set them up through the Meet Alfred domain, and they’ll work as expected:
Campaigns that include social posts or automation via Facebook, Twitter, or Zapier will still run normally
You can view, edit, and track campaign performance from your custom domain
You’ll only need to return to
app.meetalfred.com
to create new steps or campaigns involving those integrations
How to Set Up Your Custom Domain
Turn on White Label
Go to Teams > White Label, and toggle the feature ON.
Go to the Custom Domain section
Enter your desired subdomain
Example:portal.bobshoes.com
Click “Generate DNS Records”
Meet Alfred will generate two CNAME records for you.
Copy these DNS records
They’ll include:
Host/NameTarget/Value
TTL (Time to Live)
Add these records to your domain provider
Example: GoDaddy, Cloudflare, Namecheap, etc.
Log into your domain provider (GoDaddy, Cloudflare, etc.) and paste these records in
Wait 1–2 hours for the changes to take effect
Setting Up CNAME Records in GoDaddy
If you're using GoDaddy, follow these steps to add the DNS records:
Sign in to your GoDaddy account
Click Edit DNS next to your domain
Scroll down and click Add Record
From the “Type” dropdown, select CNAME
Paste the values from Alfred into these fields:
Host/Name
Target/Value
TTL
💡 Note: If the CNAME value includes .custom.com
, GoDaddy may automatically append your domain. Be sure to remove any duplicates.
Click Add Record to save
Repeat the process for the second CNAME record listed in your Meet Alfred account
📝 Heads-up: These steps are based on GoDaddy’s interface.
If you’re using another domain provider, the process may look a little different.
We recommend checking your provider’s help documentation for the most accurate, up-to-date instructions.
👥 User Access & Invitations with a Custom Domain
Once your custom domain is active, you won’t be logged out—you can keep using Meet Alfred as usual.
For team members and clients, they’ll need to log out and then log back in using the new custom domain link (e.g.,
yourapp.yourdomain.com
).
When inviting new users:
Any user invited while White Label is enabled will be added directly to your team.
You won’t see them listed in the standard "Invite" section—this is expected behavior.
If you add a user under Manage Team, they’ll receive an invite email with:
A slightly different message than standard Meet Alfred users
Your custom domain login link
A temporary password to log in directly via your branded domain
⚠️ Important: If you ever turn off the White Label feature, your custom domain will stop working.
Users trying to access it will see the message: “Your app is deactivated.”
🔄 Other Things That Change
✅ LinkedIn campaigns works as usual
❌ Facebook, Twitter, and Instagram scheduling is removed from the custom domain view
❌ Zapier integration setup is unavailable through the custom domain
❌ Standard email integration is removed (reconnect through SMTP/IMAP)
❌ The Referral tab and Help Center link are hidden from the menu
🗑️ Removing a Custom Domain
To go back to the default setup:
Go to Teams > White Label > Custom Domain
Click “Remove Domain”
Confirm to return to
app.meetalfred.com
If you have any questions, don't hesitate to contact our customer support team available 24/7, or email us at meetalfred.com/help. We're always happy to help! 😊