With the White Label SMTP feature, you can send system emails (like invites, password resets, and alerts) from an address like noreply@yourdomain.com instead of meetalfred.com/help.
🔐 This feature is part of the Teams plan and must be enabled by the Account Owner.
🌐 You must have a custom domain set up before accessing the custom email (SMTP) section.
🔧 Before You Begin
To connect your custom email address using SMTP, make sure the following is ready:
✅ You’ve already set up a custom domain in your Meet Alfred account
✅ You have access to your email provider’s SMTP settings (e.g., Gmail, Outlook, or a business email service)
🔐 If you're using Gmail or Outlook, you'll need to create an app-specific password to use instead of your normal login. This is a security requirement for most major providers.
📚 Not sure how to do that? Follow these setup guides for step-by-step help:
Once your app password is ready, you’ll enter it in the “SMTP Password” field when connecting your email to Meet Alfred.
What Kind of Emails Are Sent Using SMTP?
Once set up, these types of system emails will be sent using your custom email address:
New account registrations
Team invites
Password reset links
Social/email disconnection alerts
How to Set Up a Custom Email Address (SMTP) for White Label
Turn on the White Label feature
Go to Team > White Label, then switch the toggle ON.Contact Support to Enable Your Custom Domain
Once your domain is verified, the Custom Email section will appear in the White Label tab.Open the Custom Email section and fill in the form:
Field | Description |
SMTP User Name | Your email address (e.g., |
SMTP Password | 🔑 Paste the 16-character app password you copied earlier (from Step 2 of Set up SMTP for Gmail ). This is not your regular Gmail or email login password. |
Reply-to Email | Where email replies will go. Use an address you check regularly (e.g., |
From (Sender) Name | The display name on your outgoing emails. This can be your company or your name (e.g., "Meet Alfred Support" or "John Doe"). |
SMTP Server | The server your email provider uses to send messages. Auto-filled when you choose a provider. If needed, enter manually (e.g., Gmail: |
SMTP Server | The server your email provider uses to send messages. Auto-filled when you choose a provider. If needed, enter manually (e.g., Gmail: |
Port | Controls how Alfred connects to your mail server. Common values:
|
TLS/SSL Toggle | Adds encryption to secure your emails. Most providers require this—enable it if using Gmail, Outlook, or any provider recommending secure email connections. |
Gmail SMTP Example
SMTP
Server: smtp.gmail.com
Port: 587 (with TLS) or 465 (with SSL)
Username: Your Gmail address
Password: App-specific password (remove spaces)
4. Save & Test Your Settings
Once the form is filled out:
Click Send Test Email to make sure everything works
If successful, click Apply Email Settings to save
You're now sending Alfred system emails from your branded address!
5. Once saved, Meet Alfred will use your custom email address for all outgoing system emails. Recipients will see your sender name and reply-to email—not meetalfred.com/help.
❌ Remove or Change Your Custom Email
Need to switch or disable your custom email settings?
Go to Team > White Label > Custom Email
Click Remove Email Settings
Confirm to save changes
If you have any questions, don't hesitate to contact our customer support team available 24/7. We're always happy to help! 😊